TERMS & CONDITIONS

Terms & Conditions / Cancellation Policy

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TERMS & CONDITIONS

All the sessions / classes / retreats are confidential and treated with utmost respect. All payments are to be made in advance through PayPal or Bank transfer. Transfer fees are covered fully by the client. In the rare event that I am unable to keep your appointment at the last minute, I will immediately inform you and no fee will be payable, unless you are happy to reschedule. Please note that online sessions price varies from in person sessions and that all teaching programs are valid for 3, 6 or12 months depending on the number of classes / workshops / retreats allocated. If you request an appointment, I will keep that time open for you for a little while. As my time books up fast, priority will be offered to clients on a first come first serve basis. It is up to you therefore to confirm your session time promptly after it is offered, as I cannot guarantee that I will be able to keep that time open for you. Uncompleted sessions will not be credited or refunded. This incentivizes you to keep to the commitment you've made.

 

CANCELLATIONS

If cancellation/reschedule is necessary, I require that you cancel at least 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time. Be advised that your cancellation/reschedule does not guarantee you will be able to re-book an appointment within the same week. I advise that at the same time of your cancellation, you also reserve your new preferred appointment time by booking a new appointment immediately. Once we have scheduled an appointment time, and you have completed your payment exchange, this confirms your session or package. Appointments cancelled or missed at the last minute without prior notice will incur a cancellation charge of the full cost of the session.

Cancellation of Apprenticeship program

If you cancel: your tuition payment is non-refundable.  Payments that you have made for workshops/ classes / ceremonies / retreats / coaching or therapy sessions (whether online or onsite) are also non-refundable. You may change dates without penalty and upon my availability. All cancellations must be made in writing (email).  If I cancel: I reserve the right to cancel retreats, classes or workshops at any time at my sole discretion.  Cancellations may occur for reasons beyond my control. Such cancellations may be the result of natural disasters, acts of god or force majeure (including, but not limited to, earthquakes, volcanoes, severe storms, floods, etc.), political machinations (including, but not limited to, war, closure of borders, etc.), terrorism or threats of terrorist activities, or acts of other third-parties (including, but not limited to, the canceling of reservations by conference centers, hotels, etc.).  If a program, course, or retreat is cancelled for reasons indicated in this paragraph, or for any other reason beyond my control then the participant will be given a credit to attend a future program, or retreat of the same nature as the cancelled event. 

 

Medical disclaimer

I believe in all my teaching programs and I hope you will feel the benefits of attending and participating, however attending a retreat, workshop or class is not a substitute for medical or psychological treatment, nor do I claim to offer medical treatment.  If you need medical attention and/or diagnosis, please contact your care provider.

 

Safety

Part of the mission is to create safe spaces for learning and expression; as such, I reserve the right to dismiss a participant at any time before, during or after a program if he or she becomes dangerous or harmful to self, others, or property.  I reserve the right to dismiss a participant at any time before, during or after a program if he or she breaks the law.  I reserve the right to dismiss a participant at any time before, during or after a program if he or she does not pay accordingly for program or services provided or if he or she partakes in drugs or alcohol during workshop hours.  In the event that a participant is dismissed, absolutely no refunds will be given.